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Customer Endorsements


Case Study 7

The Client   What our clients say...
Luftfahrtgesellschaft Walter mbH – LGW is a European short haul turboprop operator, cooperation partner and capacity supplier to Air Berlin.   "The operations review by the New Zealand team gave our airline management team insights into the processes required to operate more effectively and provided practical solutions to the highlighted issues that could be implemented promptly and in a long term. The topics weren't new to the management team in all cases but through the operations review we received an external perception and good feedback on the internal procedures. The expertise and outstanding knowledge of the New Zealand team made this review a success".

Florian Rohe
Technical Director
The Challenge  
Poor on time performance of the Q400 fleet has been disrupting the network operations of Air Berlin.  
The Programme  
Operations review of the airline processes with subsequent recommendations.  
The Outcome  
The implementation of a basic system of management to migrate the operation to best practice.